Undo Rental Posting / Finalising
Once an invoice is posted from Viberent it is considered finalised and cannot be edited - (this is to ensure the integrity of synced information between Viberent and your accounting system is maintained).
If you have made an error on a posted invoice, you can un-post the transaction by following the instructions below.
- Open the Rental in your rental screen (Transaction - Rental / Invoice)
- Go to Invoice History
- Tick the box for the invoice that you wish to Undo
- Click the Undo button below
- In the pop-up Window, read the instructions to delete the invoice in your accounting system such as Xero or MYOB or QBO
- Click Yes to Undo the invoice
Viberent will remove the invoice number from the transaction and the rental will again become editable.
Note: as outlined in the warning message you must manually delete the corresponding invoice from your accounting package once un-posting the transaction.
Watch this video for more details.